Shipping & Delivery

• FREE Shipping on orders over $199*
• Flat rate shipping: $11.95 (orders under $199)
• Printers & large items: $18.95 delivery
• PO Boxes: Sorry, we do not ship to PO Boxes or Parcel Lockers.
• Delivery Time:
  • Major cities: 1–2 business days
  • Remote areas: Up to 5 business days
  • Large/bulky items may take longer
• Same Day Dispatch: Orders placed before 2pm AEDT (Mon–Fri) ship the same day.

Order Tracking

Track your order online after it ships. Tracking info and invoice are emailed directly to you.

Stock & Availability

Want to check stock before ordering? Email us at sales@inkjetonline.com.au.

Pickup & Phone Orders

• Store Pickup: We’re online only — orders are delivered to your door.
• Phone/Fax Orders: Not accepted. Please use our secure online checkout 24/7.

Finding Products

Use our search box to find cartridges or products by entering your cartridge number or printer model.

Invoices

Your invoice is emailed after your order is shipped. You can also access it anytime by logging into your account.

Payment Options

• Online Payments: Visa & MasterCard via secure Stripe payment platform.
• EFT: Prefer not to use a card? EFT is also accepted.

Changing or Cancelling Orders

Unfortunately, we can’t change or cancel orders after payment due to fast dispatch times.

Accounts

We require full payment before dispatch — we don’t offer accounts at this time.

Out of Stock Items

If an item is out of stock, we issue a refund the same day. Refund times depend on your bank.