Terms & Conditions

Website Use

• All information provided on this website is for general informational purposes only and may change without notice.
• While we aim to keep information accurate and current, we do not guarantee the completeness, accuracy or suitability of website content.
• Your use of any information, products or services on this website is entirely at your own risk.
• It is your responsibility to ensure products and services purchased from Inkjet Online are suitable for your intended use and printer model.

Orders & Pricing

• All prices shown on the website are in Australian dollars and include GST unless otherwise stated.
• Prices, product availability and specifications may change without notice.
• We reserve the right to correct pricing or product description errors at any time.
• Orders may be cancelled if a product is unavailable, incorrectly priced or affected by a system error.
• Receipt of an order confirmation email does not guarantee acceptance of the order.

Important: Printer and cartridge compatibility should always be checked carefully before placing an order.

Payment Terms

• Payment must be received in full before orders are dispatched.
• Online payments are processed securely through third-party payment providers.
• Inkjet Online does not store customer credit card details.
• Orders paid by bank transfer may require additional processing time while payment is confirmed.

Shipping & Delivery

• Delivery timeframes are estimates only and may vary depending on location, courier performance and product availability.
• Customers are responsible for providing accurate delivery information at checkout.
• Additional charges may apply for incorrect addresses, re-delivery requests or bulky shipments.
• Risk in goods passes to the customer once delivery has been completed.

Returns & Refunds

• Returns must comply with our Returns & Refunds Policy.
• Products returned for change of mind must generally be unopened and in original condition.
• Refunds may be reduced by shipping costs, restocking fees or supplier charges where applicable.
• Generic cartridges affected by printer firmware updates are not eligible for refund.

Compatible & Generic Products

• Compatible or generic cartridges are supplied as alternatives to genuine manufacturer products.
• Printer firmware updates may affect compatibility with non-genuine cartridges.
• Customers should read all firmware update prompts carefully before updating their printer.
• Inkjet Online is not responsible for compatibility issues caused by printer firmware changes after purchase.

Intellectual Property

• All website content including text, graphics, layout, images and design elements are owned by or licensed to Inkjet Online unless otherwise stated.
• Content may not be reproduced, copied or distributed without written permission.
• All third-party trademarks and brand names remain the property of their respective owners.

External Links

From time to time, this website may contain links to external websites for convenience or additional information. Inkjet Online does not control or endorse external websites and is not responsible for their content, availability or privacy practices.

Limitation of Liability

• To the extent permitted by law, Inkjet Online is not liable for indirect, incidental or consequential loss arising from the use of this website or products purchased from it.
• Nothing in these Terms & Conditions excludes rights or remedies available under Australian Consumer Law.